Bulmer Leisure aims to attract and welcome all people in society, irrespective of age, physical, intellectual or sensory ability.
Through our diverse range of holiday homes, and with a spa and leisure complex, restaurant and beach, we aim to offer a variety of facilities for all, and we are continuously working towards raising standards in our facilities and our customer care.
We are constantly reviewing how to improve all forms of access to our holiday homes and facilities, and we strive to demonstrate best practice in the management of our facilities, the services we provide, and towards the people we employ.
Through access audits carried out by a designated Health & Safety coordinator, we identify areas where improvements are required and recommend reasonable solutions. Those recommendations form the basis of our future work strategies.
As a five-star holiday village, we comply with all relevant legislation and ensure that less able bodied people are not treated any less favourably. Reasonable adjustments are made where appropriate and possible, through sensitive, creative solutions and continuous staff training in disability awareness.
We recognise that relevant legislation does not override existing legislation concerning the protection of listed buildings, conservation areas or the Health & Safety Acts.
Where access to certain holiday homes, facilities and the countryside is not possible for various reasons, improved interpretation facilities and alternative services will, wherever possible, assist in overcoming these restrictions.
Access at Silver Bay
Reception
Reception is on ground level and access is through two double doors.
Spa & Leisure Complex
Access to the Spa & Leisure Complex is via a sloping path, and the entrance doors are wide enough for wheelchair users. There is a stair lift to the Studio and Gym, and accessible changing room facilities on the ground floor.
The Deckhouse Bar & Lounge
The Deckhouse and its sun deck can be accessed via a sloping path, and most of the seating is at ground level. An accessible toilet is available on the ground floor.
The park and the beach
The majority of the park is tarmac road with small speed ramps. The road leads down to the beach as far as the beach car park. Prior arrangement can be made with reception for the security barriers to be raised, to gain access to the park and to drive to the beach by car.
Accessible toilet facilities are available in the security hut next to the playground, in the Spa & Leisure Complex, and at the Deckhouse.
Ask us
If you have a specific access requirement, or you would like to know more about access at either of our parks before you visit, please call us on 01407 860860 or email reception@bulmerleisure.co.uk and we will do what we can to help.